The terms “we”, “us”, and “our” refer to Vantageonlinestore.com, LLC and its affiliated companies (“Vantage”). IntelliWriter™ is an online service offered by Vantage. “You” and “your” refer to the individual and/or entity that has ordered a Vantage product or technical services. “Product services” refers to any web-based service application accessed by you via the internet. “Technical services” refers to support, consulting, or other services including customizations you have ordered (if any apply).
Use of this service requires Vantage to collect information that can identify you, sometimes referred to as Personally Identifiable Information (PII) and basic personal data. Use of the service also allows Vantage to collect information that is not PII and cannot be connected back to you. Upon opening an account, you, the User, voluntarily provide personal data including your name, username, email address, payment information and any other information you enter when establishing an account. The information provided enables Vantage to establish a user account, allow access to the service and fulfill your transaction request.
Once your account is established and you begin using the services, we collect all information and content you enter or upload into the service. Vantage also receives information regarding your location through use of your Internet Protocol address (IP). Your device sends geographical location information to us. Our programs and services automatically collect information when you use our software including IP address, date and time of access, browser settings and configuration, device information and cookie information.
Vantage uses all information provided and obtained for the express purpose of providing you the IntelliWriter services in a secure, personalized transaction. The information is used, processed and stored for this purpose. Vantage may also use the information for research and development of the product services. All collected information is processed and stored in the United States of America.
The User information provided allows Vantage to communicate with you regarding your account, products, services, updates, technical support, marketing of Vantage products and services, to provide the requested services including machine and/or human scoring. The information collected allows Vantage to evaluate the effectiveness, traffic and security of the software services.
The level of review of the User submissions depends upon which IntelliWriter services you choose. If you are using the automated essay scoring service, the content is not reviewed by a human unless an inquiry is made or a violation of the Terms and Conditions is committed. The submitted information may also be used for legitimate legal purposes including investigation or prevention of fraud, threats or safeguarding the security of our system.
Vantage does not collect any personal information from persons under the age of thirteen (13). Only parents and legal guardians my establish an account on behalf of their child. If any such information is identified, it will be removed from our system.
We do not share your information with any third parties. The live tutoring services may be provided by an independent contractor. The independent contractor is bound by confidentiality and privacy agreements and may not share any of your information with any source. Vantage does not sell or otherwise disclose your information to any third parties. Information provided may be used internally to improve our products, track usage and other like internal activities.
At times, Vantage uses or compiles raw non-specific user data only for research studies and quality control purposes. If information is compiled or collected for such purposes, users are not personally identifiable- their identities are completely anonymous and never subject to release or publication. By doing so, Vantage complies with the Family Educational Rights and Privacy Act (“FERPA”), 20 USC §1232g, the Health Insurance Portability and Accountability Act, 45 CFR Part 160.103, the Gramm-Leach-Bailey Financial Modernization Act of 1999, 15 USC §6809; and the Payment Card Industry Data Security Standards.
A cookie is a piece of data stored on a user’s computer and tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while using IntelliWriter. IntelliWriter uses session ID cookies to speed and enhance a user’s navigation within the platform. Once a user closes the browser, the cookie automatically terminates.
Like most standard Internet website servers, Vantage uses log files that identify a user’s Internet protocol (IP) address, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user movement in the aggregate, and gather broad demographic information for aggregate use. None of this information is ever linked to personally identifiable student information.
Vantage never sells, shares, rents or distributes information provided to anyone other than an authority legally entitled to review such information. Under certain circumstances, Vantage may be directed to disclose personally identifiable information when required by law based upon a good-faith belief that such action is necessary to comply with an appropriate law enforcement investigation, current judicial proceeding, court order or legal process served on the IntelliWriter website.
Vantage takes every precaution to protect user information. Information is protected both online and offline. Any information provided to Vantage is restricted to Vantage’s offices, employees and contractors. Only employees who need the information to perform a specific job (customer service, help desk, and technical personnel) are granted access to personally identifiable information. Furthermore, all employees are kept up to date on our security and privacy practices. From time to time, as new policies are added or existing policies are modified, employees will be notified and/or reminded about the importance Vantage places on privacy and how they can ensure that information is protected. In addition, all computer Internet servers on which Vantage stores information are kept in a secure environment, behind locked and encrypted databases.
SITE AND SERVICES UPDATES
Vantage sends Website and service announcement updates to its users by e-mail. However, these communications are not promotional in nature. If you do not wish to receive these updates, you may click on the unsubscribe link located on the bottom of the e-mail. If you have additional questions, please e-mail MarketingGroup@vantagelearning.com. On occasion, Vantage invites users to voluntarily submit further written works and/or receive feedback on their written work from the Website. Vantage communicates with users to provide requested services regarding their account via e-mail or phone.
SPECIAL NOTES ON YOUR RIGHT TO CORRECT AND DELETE ACCOUNT
You have the right to discontinue use of IntelliWriter and delete your account. You have the right to request that your record or information be corrected or not be maintained in any retrievable form. Requests to cancel, modify or delete any and all of your information should be made through MarketingGroup@vantagelearning.com.
XIII. CONTACT INFORMATION
Vantage Learning (USA), LLC
6805 Route 202
New Hope PA 18938